“Do I owe this?”
A letter from the insurer. Check what it means, chase missing information and bring a proposed resolution back to you.
A PERSONAL HEALTH ASSISTANT FOR YOUR FAMILY
Send it over.
We’ll help take
it from here.
A bill in the mail. A lab report before your visit. A message from Mom’s nurse. We’re building a family health assistant you can text, so the next step doesn’t have to become your next project.
I’d like a little helpJoin the private beta. Just your email for now.
IT CAN START WITH A PHOTO
“This arrived.
Can you deal with it?”
Photo attachedInsurance letter↗
Got it. Let’s find out
what needs doing.
what needs doing.
Illustrative experience. We’re building this with beta families.
NO NEED TO MAKE IT A PROJECT
Don’t organize it first.
Just send it.
A photo, a file, a screenshot or a few words.
Your assistant helps turn “what do I do with this?” into a next step.
“What do I ask?”
Blood results before your visit. Get an explanation and doctor questions with the source attached, instead of more doomscrolling.
“Can you sort this?”
A school health form or a follow-up request. Help find the records, prepare the paperwork and coordinate the next step.
“Mom’s nurse called.”
Send the routine request in your own words. Help work out who needs what, then coordinate with the people she authorizes.
Planned beta experience. Readability, missing information or permissions may need a quick check with you. Clinical questions go to the care team.
IT’S A LOT TO HOLD IN YOUR HEAD
You’re not imagining
the extra job.
Good doctors. Useful tests. Different portals. Someone still has to connect them to real family life. Too often, that someone is you.
of U.S. adults reported having multiple health portals.
ASTP · 2024 HINTS data ↗of insured adults find understanding medical bills or what they owe burdensome.
KFF · January 2026 poll ↗of caregivers of adults also have children or grandchildren under 18 at home.
AARP/NAC · 2025 report ↗Different studies and populations. These studies describe the workload, not results from our software. Sources & details ↓
START WITH WHAT’S ON YOUR MIND
A second set of hands.
Across the whole family.
Send one thing. Add connections when they save you repeating yourself.
Here’s what we’re building toward, one very familiar day at a time.
Fictional examples of planned workflows. Connections and actions will roll out during the private beta.
01
Your results. Your questions.
The results arrive.
Skip the spiral.
A lab report lands before your appointment. Send the file or a clear photo instead of opening twenty search tabs. Get a plain-language explanation, the original source beside it and a short list of questions for your doctor. Already researched it or asked ChatGPT? Bring that conversation, too.
Walk in with context. Walk out with a next step.
YOUR FAMILY HEALTH OFFICEILLUSTRATION
ORIGINAL REPORTThis year’s labsSource, date, units & ranges
YOUR CONTEXTPast results + researchSaved links & AI conversations
Your appointment brief
- What changed, and is it meaningful?
- Should anything be repeated or followed up?
- What should I do next, and when?
AI can explain and organize. A clinical second opinion comes from a qualified clinician. Different labs can use different methods, units and reference ranges. How to read lab results ↗
02
Your kids. The things you keep in your head.
The EpiPen at school.
The shot you
can’t remember.
Keep track of the actual expiration date on each device, wherever it lives. Bring vaccination records and care-team recommendations into the same family plan. Catch the loose ends before they become tonight’s scramble.
Less “I meant to check that.”
YOUR FAMILY HEALTH OFFICEILLUSTRATION
Remembered. Before the rush.
- School EpiPen · expires next monthRefill request prepared
- Home EpiPen · expires in JuneReminder set
- Your tetanus recordDate found
- Next dose timingAsk clinician
One family plan. Separate records for each person.
Reminders use the records you provide. Replacements need the appropriate prescription and pharmacy confirmation. Your clinician confirms vaccine timing and preventive care.
03
Three calendars. One appointment.
Let the office
coordinate with
your assistant.
The next braces visit needs more than an empty square. There’s school, your partner’s meetings, pickup and the drive across town. Give your assistant the rules, then let it handle the back-and-forth with participating offices.
A confirmed plan, instead of another hold queue.
YOUR FAMILY HEALTH OFFICEILLUSTRATION
✓ Your calendar✓ Partner’s calendar✓ Child’s calendar✓ School schedule
ORTHODONTIC FOLLOW-UPThursday, 3:40
After early dismissal. Before practice.
Travel time included.
- Time accepted by the officeConfirmed
- Family calendar updatedDone
- Pickup assignedPartner accepted
Planned scheduling requires the office’s cooperation and the calendar access you allow. Book within your approved rules; ask when something falls outside them.
04
The bill. The explanation. The follow-through.
A bill arrives.
You send
a photo.
Take a picture. Text it over. Your assistant can check whether it is a bill or a benefits statement, gather the missing details and compare what you owe. It can then help pursue a correction or appeal, follow up and arrange an eligible payment with your approval.
Know what happened. Know what you actually owe.
YOUR FAMILY HEALTH OFFICEILLUSTRATION
ILLUSTRATIVE RESOLUTION
Billing correctionConfirmed
Final patient responsibility$35.00
Paid from your HSA$35.00
Available HSA balance$1,215.00
Example balance reported by the custodian at 2:14 p.m.Choose a discreet text alert or a fuller update.
Fictional completed-payment example. Appeals aren’t guaranteed. HSA payments require eligibility checks, your authorization and a supported account connection. Balances are timestamped; payments are not proof of tax eligibility.
05
Your mother needs you. Your children do, too.
The nurse called.
You’re in the
pickup line.
Your mom’s care home needs an updated medication list and help arranging a follow-up. Turn the request into clear responsibilities across her care team and the relatives she authorizes. Know what is handled and what still needs you.
Be her daughter. Share the coordination.
YOUR FAMILY HEALTH OFFICEILLUSTRATION
Mom’s next step, together.
- Current clinician medication listShared with nurse
- Ride to the follow-upSibling accepted
- Nurse’s clinical questionCare team notified
Your mom’s consent or valid representative authority comes first. The care team owns clinical decisions. For urgent concerns, contact her care team directly through its urgent-care or emergency process.
06
The whole plan. A little further ahead.
Your care plan.
Your benefits.
Finally talking.
Your doctor recommended a dermatology follow-up. Your insurer says your individual medical out-of-pocket maximum is met. Your assistant can connect those facts, verify coverage and help find a suitable date before your plan resets.
Follow through on care you already need.
YOUR FAMILY HEALTH OFFICEILLUSTRATION
A useful heads-up.
- Your individual medical maximumInsurer confirmed
- Dermatology follow-upClinician recommended
- Network, service & referral rulesCheck coverage
Care first. Coverage in context.We check the plan and limits that apply to each person and service.
A met maximum applies to covered, in-network benefits under the relevant plan. It does not make every service, family member or dental visit free. Confirm network, referrals and coverage first. How the maximum works ↗
THIS IS ABOUT MORE THAN A SHORTER TO-DO LIST
Care shouldn’t get lost
in the paperwork.
In a 2019 survey, nearly 1 in 4 continuously insured adults ages 18 to 64 reported delaying or going without care because of administrative tasks.
Kyle & Frakt · study published 2021 · 4,155 respondents ↗The ambition: help families follow through on care, with less chasing between every step.
MORE CONNECTED. LESS FOR YOU TO CONNECT.
Your portals hold the pieces.
Your assistant holds the plan.
Records and research. Calendars and care teams. Benefits and bills.
One place to see what’s known, what’s next and who is taking care of it.
Medical recordsLab reportsSaved AI chatsFamily calendarsCare teamsInsurance & HSA
THE BIGGER PICTURE · 18 SECONDS · NO SOUND
Start with a question. Bring chosen records, research and care instructions together. Coordinate the next step with the people you authorize. See what is prepared, approved, confirmed or still waiting.
01 / UNDERSTAND
Context, with sources.
Open the original doctor’s note from its summary. Keep AI explanations and your questions distinct from the medical record.
02 / COORDINATE
Work within your rules.
Set the times, people and tasks your assistant can handle. Approve payments and sharing. Keep exceptions in your hands.
03 / FOLLOW THROUGH
“Sent” isn’t “solved.”
Track whether the office accepted, the insurer replied or a relative took the task. Bring unresolved work back to your attention.
MAKE THE INVISIBLE WORK VISIBLE
How much time is
this taking you?
Enter your minutes in a typical month for each category. Count each minute once. Your estimate, not a promise of time saved. During the beta, we will measure what we actually take off your plate. These inputs stay in your browser and are not saved.
Start with your best estimate. No need to count every minute.
One family.
Everyone’s own
boundaries.
Each adult controls their records and who can help. Children’s access follows applicable care rights. Helping Mom with a ride doesn’t require seeing her lab results.
Your assistant handles the work around care. Qualified clinicians make clinical decisions. Permissions, supported connections and agreed rules determine what it can do.
HELP SHAPE THE PRIVATE BETA
You don’t need
another to-do.
You need help.
Leave your email. When invited, start with the thing that just showed up: a letter, a result, a form or a question. We’ll help with the next step. Add portals and other connections as they become useful.
Now Just your email.When invited Pick a first task.As it helps Bring more of life together.
The research behind the extra job Sources & study details +
- ASTP, Individuals’ Access and Use of Patient Portals and Smartphone Health Apps, 2024. HINTS 7 included 7,278 adult respondents. The 59% estimate reflects multiple organization/provider categories, not a count of usernames. Published 2025.
- KFF Health Tracking Poll, January 2026. Bill-understanding burden: 60% of insured adults, including major and minor burden; insured sample 1,257. Fielded January 13 to 20, 2026.
- AARP and National Alliance for Caregiving, Caregiving in the US 2025. The 29% refers to caregivers of adults with children or grandchildren under 18 at home. Adult-recipient sample 6,549; fieldwork in 2024.
- Kyle & Frakt, Patient administrative burden in the US health care system. March 2019 survey of 4,155 continuously insured adults ages 18 to 64. Published in Health Services Research, 2021. Self-reported delay or forgone care; not a measure of hours saved by this product.